FAQ

What is your reservation policy? What if my party is cancelled?
Our booths are available by reservation only. A 50% retainer is due upon booking and the balance is any time up until the day of your event. Cancellations must be made in writing at least 30 days prior to your event. Cancellations made less than 30 days prior to your event will result in a forfeiture of your retainer (unless otherwise agreed upon). However, if you choose to re-schedule, your original deposit will still apply.

How much room does the booth need?
Please allow a minimum of an 7’ x 7’ space for the booth and waiting booth guests. For large events, please allow for more room. If you would like assistance planning the booth and/or slideshow projection placement, we would be happy to schedule a complimentary walk-through with you or your event coordinator prior to your event. (reservation required)

What are the electricity requirements?
Dedicated access to one standard 110V outlet within 30’ of the booth. For outdoor or remote locations, we also offer power generator options.

So is there going to be a lot of light flashing from the booth?
No. We are very sensitive and understanding of your lighting requirements. This is why our booth operates on a “no flash” system. If you or your event coordinator have any particular lighting concerns, we would be happy to discuss this further or schedule a complimentary walkthrough prior to your event.